Shipping policy

Processing Times
All orders are made to order and typically ship within 2–7 business days after purchase. You'll receive a shipping confirmation email with tracking once your order is on its way.

Fulfillment Details
Orders are professionally fulfilled by our global fulfillment team and may ship from multiple locations depending on inventory and destination. This helps ensure timely delivery, even during peak seasons.

Estimated Shipping Times

• USA: 3–5 business days

• Canada: 5–10 business days

• International: 7–21 business days (varies by country)

Please note: These are estimated timeframes and may vary depending on your location and any customs delays.

Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.

Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Please allow 48 hours for tracking to update.

International Orders & Customs
International customers are responsible for any customs and import duties that may apply. Unfortunately, we cannot predict these fees.

Shipping Issues?
If your package is delayed, damaged, or missing, please contact us at bows@hazelbearperna.com and we’ll be happy to help.